Welcome to TigerLily VOA. My name is Elaine and I am a Virtual Assistant. I am an independent, self-employed professional who can provide flexible administrative support via the internet, e-mail, telephone or post. I have a great many skills and abilities and spent many years as a Hotel Receptionist, Conference Organiser and Office Manager as well as a PA and Project Coordinator. Anyone who needs my support and assistance will receive the same level of service that they would expect to receive from permanent staff. I offer a wide variety of secretarial and other virtual office services so I can help you concentrate on your business whilst I take over the mundane day to day tasks. You save on time (no training required), money (you only pay me for the hours I work) and space (you don''t need to provide me with a desk ... or any expensive equipment to go on it!) I can provide anything from a complete office service to specific work on a specific project, or any number of other possibilities. Work can be received either by: email attachment, post, hard-copy, floppy disk or CD-Rom and they can be returned to you in the same way. Normal turnaround for general work is 2-3 days, dependent on the size of the task and the VOA''s workload. Turnaround will be discussed and agreed prior to commencement of project. Word Processing - Administration, copy typing, dissertations, minutes, memos, manuscripts, reports, manuals, cv''s PA & General Administration - Travel arrangements, flights, hotel or restaurant bookings, organising corporate or personal gifts, appointment making, photocopying, scanning, printing, menus, invitations, basic stationery, conference organisation Financial - Credit control, invoicing, stock take reports , basic book-keeping Project Coordination - Internet research, obtaining quotations, ordering and coordinating projects Miscellaneous - Internet research, proof reading, letter or email writing

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